Provide fast, proactive and convenient communication with staff and customers to strengthen customer relationship, improve customer loyalty, satisfaction and increase operational efficiency.
Deliver consistent communication services across all branches and channels improving customer experience.
Shareholder /Client Notifications: Contact all clients and shareholders quickly and efficiently for important notifications, and reminders, and automate proxy processing.
Create Custom Surveys: Use automated customer surveys to gather feedback and better understand the customers. Build stronger customer relationships by modifying customer care process to best fit your customer’s needs.
Custom IVR: Interactive Voice Response (IVR) allows you to create polls, surveys, set up payments, appointment reminders, and more. Use our simple and incredibly user-friendly key press so your customers are able to process credit card payments over the phone. Create intelligent auto-attendant to route calls to the appropriate department. Manage call volumes with cloud flexibility and scalability.